1. Agreement to Terms
By accessing or using our website and services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, please refrain from using our services.
2. Product Information and Orders
- Product Descriptions: We strive to ensure that all product descriptions, images, and specifications are accurate. However, we do not warrant that such information is free of errors.
- Order Acceptance: All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including inaccuracies or errors in product or pricing information.
- Custom Orders: Custom or made-to-order products require a non-refundable deposit. Once production has commenced, orders cannot be canceled or modified.
3. Pricing and Payments
- Pricing: Prices are subject to change without prior notice. All prices are listed in [Currency] and exclude taxes, shipping, and handling fees unless stated otherwise.
- Custom Orders: Custom or made-to-order products require a non-refundable deposit. Once production has commenced, orders cannot be canceled or modified.
4. Shipping and Delivery
- Pricing: Prices are subject to change without prior notice. All prices are listed in [Currency] and exclude taxes, shipping, and handling fees unless stated otherwDelivery Estimates: Estimated delivery dates are provided for convenience and are not guaranteed. Delays may occur due to unforeseen circumstances.se.
- Risk of Loss: Risk of loss and title for products pass to you upon delivery to the carrier.
- Inspection: Please inspect all deliveries promptly. Any damages or discrepancies must be reported within 5 business days of receipt.
5. Returns and Cancellations
- Returns: Due to the custom nature of our products, returns are generally not accepted. Exceptions may be made at our discretion and may be subject to restocking fees.
- Cancellations: Orders for standard products may be canceled within 24 hours of placement. Custom orders cannot be canceled once production has begun.
6. Limited Warranty
We offer a limited warranty on our products, covering defects in materials and workmanship under normal use. The warranty period varies by product type:
- Frames: 10 years
- Glass Units: 10 years
- Hardware: 10 years for non-costal areas. 2 years for costal areas. Costal areas are areas within 2 miles of the ocean.
This warranty does not cover damages resulting from misuse, improper installation, or lack of maintenance. For full warranty details, please refer to our Warranty Policy.
7. Intellectual Property
All content on our website, including text, graphics, logos, and images, is our property or the property of our content suppliers and is protected by intellectual property laws. Unauthorized use is prohibited.
8. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the amount paid for the product or service in question.
9. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your breach of these Terms and Conditions or your misuse of our products or services.
10. Governing Law
These Terms and Conditions are governed by the laws of California. Any disputes shall be resolved in the courts of San Diego, CA.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised terms.
